We are getting ready to implement financials so that we can begin to internally chargeback our IT costs to the business units. We have both Agile and Traditional/waterfall projects and are wondering what the best way to set-up our Small Enhancement and Maintenance buckets should be?
Is it better to create a project per business unit / OBS? Or per team and have tasks per OBS? It sounds like invoices are created using the adhoc reports, what would that look like for both of these scenarios?