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UR - Unable to locate new series: Data not located issue

Question asked by pivst01 Employee on Apr 26, 2017
Latest reply on May 10, 2017 by Britta_Hoffner

Hi,

 

when i try to get/display any server performance report via unified dashboards and click on any of the listed host (= monitored servers) im redirected to new tab, but it is empty and in the right bottom corner i get a yellow warning triangle  with a message "Unable to locate new series: Data not located". 

 

The UR 8.5.1 has been just successfully installed and the pointer to the UR webapp in the wasp probe was configured too based on

Install Unified Reporter - CA Unified Infrastructure Management - 8.5.1 - CA Technologies Documentation 

 

however, the UR is installed on the same server as UMP, so im not sure whether this postconfiguration is needed. but it doesnt work neither with this postconfig nor without that.

 

does anybody have any idea what the rootcause could be? or how to investigate, what to try?

 

 

thank you,

stefan

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