Hallett_German

New & Updated APM/ASM/AXA KDs for APril 2017

Discussion created by Hallett_German Employee on May 1, 2017

As said earlier, some of the new Knowledge Documents are rewrites of retired ones. One was new  but then got retired. So I kept it under retired only

 

N1. APM 10.5.1 HF #9 fixes the issue that the Browser Agent JavaScript calculator not aggregating metrics and includes prior release hotfixes (including the SmartStor Database Corruption fix). TEC1781634
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1781634.html

 

N2. Tibco EMS throws "SSL Connection Error Connecting to EM" error. TEC1340915
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1340915.html

 

N3. Rule Log API output is in incorrect format after recent product update TEC1499644
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.1499644.html

 

N4. How do I lower the threshold to capture a Transaction Trace in the CA for APM SSO product? TEC1733875
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.1733875.html

 

N5. How does the WebSphere MQ Agent Cross Process Transaction Tracing feature work and what is the benefit of enabling the handshake option. TEC1708151
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.1708151.html

 

N6. What versions of Kafka does the Digital Experience Collector Support? TEC1260072
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1260072.html

 

N7. What versions of OPMS support performing Direct Upgrades up to the Current Release? TEC1353801
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1353801.html

 

N8. APM 10.5.1 Oracle database upgrade gives the error "ORA-02429: cannot drop index used for enforcement of unique/primary key." TEC1627009

http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1627009.html

 

N9. Seeing a Stats Aggregation Out of Memory (OOM) error and the EM shuts down.TEC1291494
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1291494.html

 

N10. After disabling Diffie-Hellman and GCM ciphers TIM SSL Server Status page still shows many unsupported cipher suite decode failures with unsupported ECDH and AES GCM ciphers visible in TIM logs TEC1419466
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1419466.html

 

N11. Agent is not appearing in the Investigator. How to check if it is connecting in disallowed or denied mode. TEC1725082
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1725082.html

 

N12. Seeing an Out of Memory Error when running the SmartStor Tool TEC1012622
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1012622.html

 

N13. Unable to launch Introscope Workstation on Windows 10 successfully. TEC1667289
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1667289.html

 

N14. Specifying Backend Paths does not help resolve WebService metric explosions. TEC1411591
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec411591.html


N15. Seeing a Warning Message: "Waited 120000 ms But did not receive the response" while using CLW.TEC1154921
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1154921.html

 

N16. Seeing Error Message opening an Excel document while using Sharepoint agent.
TEC1871593
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1871593.html

 

N17. Application does not start when wrapper launches the JVM process TEC1008606
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1008606.html

 

N18. Trying to start APMSQL Server I get the following message: Unsupported major.minor version 52.0 TEC1365746
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1365746.html

 

N19. Hard disk 146GB allocation on TIM10.3 TEC1437701
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1437701.html

 

N20. CA APM for SSO V13.0 installer: what does it do? TEC1884256
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1884256.html

 

N21. Are the associated releases of APM agent and Enterprise Manager that I am using supported? TEC1039854
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1039854.html

 

N22. When and How can Webview Cache be cleared? TEC1205421
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1039854.html

 

N23. Not seeing any traffic on a new TIM installed with a Napatech card. Logs show an ApmPacketComm error. TEC1648421
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1648421.html

 

N24. Agent running an unsupported Java release produces a JVMCFRE003 "bad major version" error. TEC1415611
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1415611.html

 

N25. How to instrument CA Service Desk Manager (SDM) Tomcat Application Servers with APM. TEC1549444
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1549444.html

 

N26. Long delays when starting Weblogic application server with APM 9.x Java Agent enabled. TEC1998329
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1998329.html

 

N27. APM on AWS: is standalone EM and/or MOM cluster supported on it?
TEC1329458
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1329458.html

 

N28. Application hung at start up due to deadlock in APM Java Agent.
TEC1918376
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1918376.html

 

N29. Disabling SOAP/HTTP header injection for Java and .NET Agents. TEC1895963
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1895963.html

 

N30. I have applied 10.5.1 Hotfix #9 but the display issues don't seem to be fixed. TEC1286241
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1286241.html

 

N31. Using unsupported characters in a Java class name produce "Invalid Class path" errors in the agent log. TEC1416373
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1416373.html

 

N32. What are the steps to implement failover and High Availability (HA) MOMs? TEC1589429
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1589429.html

 

N33. A management module does not load after moving a JAR file from one EM to another with different releases. TEC1079696 http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1079696.html

 

N34. What changed in 10.5.x in relation to inactive metrics? 1919512
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1919512.html

 

N35. Using older versions of Ninject with .Net agent can cause "InvalidProgramException" errors. TEC1813259
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1813259.html

 

N36. Microsoft Hyper V 2012 R2 hypervisor TEC1089411
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1089411html

 

N37. EM installer introscope10.1.0.15linuxAMD64.bin exits and giving a "JRE libraries are missing or not compatible" message. TEC1571179
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec157117911.html

 

N38. Configuring Browser Agent to display meaningful names instead of a URL in the Investigator. TEC1551387
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1551387.html

 

N39. java.lang.VerifyError: JVMVRFY012 stack shape inconsistent TEC1853125
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1853125.html

 

N40. Cannot open log file because it is being used by another application. TEC1914007
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1914007.html

 

N41. EM running TIM Collection Service randomly fails to retrieve defects from TIM with "Connection reset" in EM log.
TEC1226727
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1226727.html

 

N42. Is there any limit for Front-end URL grouping key ?
TEC1174678
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1174678.html

 

N43. Cannot access Tim setup page after installation
TEC1621525
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1621525.html

 

N44. Enterprise Manager failed to start due to “Failed to map segment from shared object” TEC1583912
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1583912.html

 

N45. Progress Admin Server Monitoring TEC1573779
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1573779.html

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