AnsweredAssumed Answered

Default New Status field to Resolved on Update Status form

Question asked by vchinni on May 1, 2017
Latest reply on May 3, 2017 by jmayer

I have tried few ways to set the default "New status" dropdown field on update status page (request_status_change.htmpl)  to "Resolved" but to no luck, could anyone please point me in the right direction to achieve this requirement?