CA Service Management

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  • 1.  Easy way how to update form

    Posted May 01, 2017 10:59 PM

    I use saveRequestForm method for updating a form in a request in Service Catalog. Sometimes I need to update a request form by text that contains special characters. Service Desk supports "<![CDATA[" + <my_variable> + "]]>" for this purpose, is it something similar for Service Catalog?

    Regards,

    Milan



  • 2.  Re: Easy way how to update form
    Best Answer

    Broadcom Employee
    Posted May 02, 2017 04:45 AM

    Good Morning Milan.

     

    This was what I found, related to your question:

    https://docops.ca.com/ca-service-management/14-1/en/building/building-ca-service-catalog/use-web-services-to-automate-business-processes/step-6-optional-specify-special-characters

     

    Please check that link for further details.

     

    Kind regards, Louis van Amelsfort.