AnsweredAssumed Answered

sched.nikusl download file popup in Non IE Browser

Question asked by shalinee on May 2, 2017
Latest reply on Jul 11, 2017 by Marc_Buigues

Hi All,

 

We recently did manual uninstall of 1.2.1 ( supported in CA PPM 12.3 SP7) and installation  of Open Work Bench 2.1.2 supported in CA PPM 14.2 SP 11. Installation execution happened correctly and we also noticed the Corporate Library of view, Default User View and filters DO remain and function as expected. This is a great "plus", as I was expecting to have to instruct users re: how to manually restore the Corporate library. 

 

I do have an observation that is CHROME or Non IE Browser specific. This does not occur when using IE.

Using the Chrome browser, when I launch OWB from my Clarity project , OWB should launch. See screen shot 1

Screen Shot 1:


OWB however does not launch, instead it downloads a file named "sched.nikusl" to the download folder. See Screen Shot 2

 

Screen Shot 2

When I click this file, OWB launches correctly, I also right click and selected option "always open in this type" . Later next time when I opened in Chrome it is working fine and launching immediately.

 

How can I avoid the first time download file display and click and right click setting in other non IE browser. Is there any setting which we can mention in advance to avoid these extra steps?

 

Thanks,

Shal.

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