DX Unified Infrastructure Management

Hi all,

When i installed a robot on a server, it appears on my UMP portal, but i noticed the icon is different. When i click on details, it shows the Dedicated: VirtualMachine , and some extra fields like "computerName: Server01 and Virtualization: VMWare." Strange is i have other vmware windows hosts, but the rest didn't show fields like above, in fact the details shown were only Dedicated: Host  and the other regular fields. Also those hosts had the windows icon.

Wonder why is that so? Is there any way to change this? TIA!

Try discovering the newly added robot using the discovery wizard and see if the information which you are looking for gets updated .

It usually picks up additional information during discovery 

If you are using the vmware probe, install the vmware Tools at Each VM, rediscover, do the Nis cache clean on the robot and see if will help

Hello.

This behavior is expected when the following conditions are met.

- You are running a Robot on a VM

- You are running vmware probe which is monitoring VMware Infrastructure in which the above VM is a part of.

If you don't have any interest / requirement in metrics for VM (from VMware Infrastructure point of view), please let me know so that I'll let you know a tip.

Regards,

Yu Ishitani

Hi guys,

Thanks for the help. But one thing i noticed, is that im not running vmware probe at the moment. And yes that is a VM which im running a robot on. Just curious why other robots which are also VMs do not have those additional details. Should i just reinstall all the other robots? or rerun the discovery for them?

Just try rerunning the discovery and that should  fetch the addition information 

do i need to remove them from inventory? i tried rediscover other servers but no additional information

No, not needed to remove it from inventory ,just a rediscovery works on my side .

May be one difference could be that I also have vmware probe monitoring the Hosts , but I am not managing any of the VM's using the vmware probe and also have "show_vms = no " key set so that no vm's are discovered by the vmware probe 

Normally just rediscovery should work , try to verify if the rediscovery is running successfully and does not have any issues with the wmi credentials being used in the profile 

If you are not running vmware probe, then some of your Robots might have not been discovered correctly through discovery_agent probe.

Please confirm WMI, SSH, or Telnet in Robot box to be accessible from discovery_agent probe prior to run device discovery.

ICMP only discovery (through discovery_agent probe) may not fetch computer details.

Regards,

Yu Ishitani