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Why do we see no analytics results in Portal for an enabled service?

Question asked by Fathom on May 2, 2017
Latest reply on May 2, 2017 by Dustin Dauncey

We have a number of APIs enabled for portal.  All have been configured for portal using the "Set as Portal Managed Service" assertion.  When running "API Reports" from portal, one of our APIs displays no data, even though it is our most highly used API.  All other APIs display data as expected.  Information on requests is available when viewing Gateway logs.  The API is enabled; its API ID matches the value on the "Set as Portal Managed Service" assertion.

 

We would greatly appreciate any suggestions for getting API the API Report working again.  Thanks.

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