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Catalog Manager Levels not displaying in Policy Assignees

Question asked by myusufk90 on May 3, 2017
Latest reply on May 3, 2017 by myusufk90

Hi all,

 

I'm not sure if anyone else has had this issue whereby they are unable to search and select a manager as an assignee from the manager hierarchy after having created a policy.

 

Upon clicking on the magnifying glass to change the assignee, I'm presented with the screen to search for either a user, group or manager.

 

I select the manager as the assignee type, and type in a number between 1 and 99 into the manager level field and click on the magnifying glass circled in red.

I receive results for a split second before they disappear again.

 

Has anyone had this issue or am I doing something wrong?

 

The manager field is populated with a manager of the person, and I have roughly 40,000 contacts loaded.

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