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CA Service desk 14.1 or 17.0 installtion

Question asked by SinghRavi on May 3, 2017
Latest reply on May 11, 2017 by jmayer

Hi,

Facing issue during CA Service desk Installation. during installation its displaying error message "creation CDP failed" .

 

Before installation  we did:-

1. We installed SQL 2012  and successfully restored full backup of  SQL 2005 .

and restored database contains  "mdb" Database name ,and Login "sa"  and ServiceDesk.

 

After that  CA SDM14.1 or 17.0 installation,      Installation struck by giving error  "creation CDP failed" .

 

How we can solve this error message or load PDM fullbackup in CASDM 14.1or 17.0

Ravi

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