CA Service Management

  • Private Community

  • 1.  Start change tasks only when change status is "approved"

    Posted May 03, 2017 03:13 PM

    I need the first change task to stay in the wait status until the change status is a specific status, such as, approved in classic workflow.

    Is there a way?



  • 2.  Re: Start change tasks only when change status is "approved"

    Posted May 04, 2017 03:04 AM

    Hi,

    workflow factory is very limited, so this willn't work in your scenario (due to manual status change restricitions), as a workaround you could create technical task and place it as a first task, when your Change switches to Approved status, complete the technical task using SPEL macro.

    Regards,

    cdtj