Symantec Access Management

  • 1.  Tech Tip : 500 error after kill command of the LLAWP process

    Posted May 04, 2017 05:33 AM

    Issue

    In R12.52 SP1 CR05, we encounter a 500 error after shutting down LLAWP process by using "kill -9" on the Apache WebServer.

    In R12.0, the behaviour is different. We do not have a 500 error, because LLAWP restarts properly. 

    Environment

    Webagent 12.52SP1CR05 on apache 2.2 on Linux

    Cause

    The current behavior in 12.52 is due to a bug which seems to have gotten introduced in 12.52SP1. Due to this bug if the LLAWP process gets killed without a clean shutdown, its process id remains in memory.

     

    Resolution

    This issue will be fixed in 12.52SP1CR07 (Planned for Q2).

     

    KD: TEC1552244



  • 2.  Re: Tech Tip : 500 error after kill command of the LLAWP process

     
    Posted May 04, 2017 11:51 AM

    Thank you for sharing this tip with the community Julien!

    Tech Tip : 500 error after kill command of the LLAWP process