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Update Multiple Service Desk Tickets in UI

Question asked by sconnolly on May 4, 2017
Latest reply on May 5, 2017 by Paul_Coccimiglio

Does anyone know how to update multiple service desk tickets and close ticket using the UI? Edit in list will work for changing status of tickets but how to update information in a list of tickets? Can I add a field to the edit in list that could be updated for all tickets in list?

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