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Licensing in CA SDM 12.7 & 14.1

Question asked by caadmin on May 5, 2017
Latest reply on May 5, 2017 by Brian_Mathato

Hi All,

Kindly help us to understand that how to apply license key for CA service desk manager 14.1.

We were earlier on version 12.7. Is there any difference in license key applying?

How do they calculate the count of utilized licenses?