AnsweredAssumed Answered

Requests Pending Actions section

Question asked by stephen.thurman on May 5, 2017
Latest reply on May 29, 2017 by Steeve_Brou

Tickets are not showing up in the Requests Pending Actions section in our production environment of Service Catalog, but they are in our pre-production environment. The approver is a group in our active directory. I am the person who exported and imported everything from pre-prod to prod so I know I didn't miss anything like a event / rule. The group does get an email in both pre-prod and prod.

Any clues on where to look?