kalel01

18 Courses Now Available for Service Management 17.0

Discussion created by kalel01 Employee on May 8, 2017
Latest reply on May 8, 2017 by Chris_Hackett

The courses below are now available in the LMS and will be included in the next cycle of Learning Path Updates planned for May 15. We are taking a new approach for courses that have no significant impact from the new release and bundling the existing content with the latest version of the cumulative differences. For example, we have taken the 14.1 version (existing course) and bundled that with the SM 17.0 Cumulative Differences. This is because content and labs have not changed but would like to ensure folks are aware of new color and fonts and other small changes that do not impact the delivery of the course.

33SVD2086B      

CA Service Desk Manager 17.0: Implementing Advanced Availability 200 Bundle 

ILT Bundle                               

1 day

33SVD2086S      

CA Service Desk Manager 17.0: Implementing Advanced Availability 200 Bundle 

Dynamic Lab Bundle                 

6.5 hours

 
33SVD2087S
CA Service Desk Manager 17.0 Support Automation 200 Bundle
Dynamic Lab Bundle
6.5 hours

33SVD2087B
CA Service Desk Manager 17.0 Support Automation 200 Bundle
ILT Bundle
1 day

33SVD2088S
CA Service Desk Manager 17.0 CMDB Population 200 Bundle

Dynamic Lab Bundle
13 hours

33SVD2088B
CA Service Desk Manager 17.0 CMDB Population 200 Bundle
ILT Bundle
2 days

33SVD2089S
CA Service Desk Manager 17.0 CMDB Data Management 200 Bundle
Dynamic Lab Bundle
6 hours

33SVD2089B
CA Service Desk Manager 17.0 CMDB Data Management 200 Bundle
ILT Bundle
1 day

33SVD3023S
CA Service Desk Manager 17.0: Managing the Reporting Environment with CABI 4.x 300 Bundle
Dynamic Lab Bundle
6.5 hours

33SVD3023B
CA Service Desk Manager 17.0: Managing the Reporting Environment with CABI 4.x 300 Bundle
ILT Bundle
1 day

33SVD3024S
CA Service Desk Manager 17.0: Building Web Intelligence Reports with CABI 4.x 300 Bundle
Dynamic Lab Bundle
6.5 hours

33SVD3024B
CA Service Desk Manager 17.0: Building Web Intelligence Reports with CABI 4.x 300 Bundle
ILT Bundle
1 day

33SVD3025S
CA Service Desk Manager 17.0: Managing the Reporting Environment with CABI 6.x 300 Bundle
Dynamic Lab Bundle
3.5 hours

33SVD3026S
CA Service Desk Manager 17.0: Modify Forms and Database 300 Bundle

Dynamic Lab Bundle
13 hours

33SVD3026B
CA Service Desk Manager 17.0: Modify Forms and Database 300 Bundle

ILT Bundle
2 days

33SVD3027S
CA Service Desk Manager 17.0: Process Automation Integration 4.x 300 Bundle
Dynamic Lab Bundle
13 hours

33SVD3027B
CA Service Desk Manager 17.0: Process Automation Integration 4.x 300 Bundle
ILT Bundle
2 days

33CAT3003B
CA Service Catalog 17.0: Process Automation Integration 300 Bundle
ILT Bundle
3 days

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