gilta03

Tech Tip: Teradata Driver Error When Connecting to Subset

Discussion created by gilta03 Champion on May 9, 2017

This document can also be viewed at https://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.TEC1564962.html 

Issue:

I am receiving the following error message when trying to connect to GT Subset with a Teradata database profile connection:

 

Connection Error
com.teradata.jdbc.TeraDriver

 

 

teradata connection error subset.PNG

 

We are able to connect through Datamaker and access the Teradata database on its own.

Environment:
CA Test Data Manager (TDM)- GT Subset & Teradata Database
Cause:

The reason you are seeing this error message is because the Teradata jar files are not in the correct location. 

 

Here are some other notes using a Teradata database with TDM:

Resolution:

To use Subset with a Teradata database connection, you will need to copy your terajdbc4.jar and tdgssconfig.jar files into the C:\Program Files (x86)\Grid-Tools\GTDatamaker\lib folder. 

 

You can read more about this and other database requirements here: https://docops.ca.com/ca-test-data-manager/4-1/en/installing/install-ca-test-data-manager/system-requirements

Additional Information:

If you experience any further issues, please open a support case on https://support.ca.com/irj/portal/newhome or call support at one of these numbers https://www.ca.com/us/services-support/ca-support/contact-support.html.

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