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How to display customized pop up for adding the attachment in service catalog

  • 1.  How to display customized pop up for adding the attachment in service catalog

    Posted May 11, 2017 07:25 AM

    Dear All,

     

    we are using service catalog 14.1.

    Need to display some customized pop up message while attaching the document, while submitting catalog request.

     

    please help me where to add the customized pop up message in services. 



  • 2.  Re: How to display customized pop up for adding the attachment in service catalog

    Broadcom Employee
    Posted May 11, 2017 09:09 AM

    Good Afternoon Santosh.
     
    When I understand this correct:
    1 You login to the SC-UI
    2 Open a request for a 'one-click-sibmit service
    3 Attach a file
    4 Then hit the 'Submit' button
    And while in step3, you want a customized-popup to be shown.
     
    As to my knowledge, this kind of functionality needs is to be implemented.
     
    For situations like this, where a user asks for a change of behaviour of the current release of the product, I can propose to add an Idea in the Communities.
     
    A new way to get your voice heard at CA is to suggest your Idea for review through the Service Management Global User Community.
    The CA Service Catalog Product Team is adopting the CA Community based ideation solution, which is available to you through the CA Service Management Global User Community. 
      
    The following steps will guide you to submit an Idea:
    - Logon to the CA Service Management Global User Community.
    https://communities.ca.com/web/ca-service-management-global-user-community/welcome
    - Select "CA Service Catalog" from the "Products Covered" menu on the right side of the page. (you might need to scroll down a little).
    - Click on the 'Ideas'(bulb-light) icon at the top to view the existing Ideas and see if your Idea has already been suggested.
      When yes, you can then vote-up on it (and add a comment).
    - If you have a new Idea, click on the "Create an Idea" link on the Actions menu at the left. 
     
    Once your Idea is submitted(publish), all members of the Community can view, comment, provide suggestions, discuss alternatives and vote on Ideas to define the highly popular features.
    All Ideas will be reviewed to see whether they can be implemented.
     
    Thanks and kind regards, Louis van Amelsfort.



  • 3.  Re: How to display customized pop up for adding the attachment in service catalog

    Posted May 23, 2017 04:04 AM

    Good Morning Louis.

     

    I tried as per your instruction mentioned above. but while clicking on save and test, i am getting below error.

     

    Invalid Object Name 'view_name'.

     

    but i have already created the view, it is working in SQL.