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USS ticket not opening in SDM

Question asked by dhrzic on May 12, 2017
Latest reply on May 17, 2017 by dhrzic

Hi all,


I have a problem while opening ticket from USS with Catalog to SDM 14.1.03. I created offerings in Service Catalog, and they are visible in Unified Self Service and I'm able to create incident/request wihtout any problem, but it's not visible SDM. In log only thing is a message: got msg type set to 0.

Integration tests are successful and there are no errors regarding integration.

Does anyone have an idea what could be wrong?