CA Service Management

scenario is this

create new Incident, select Group then click Assignee it shows all users, what we need is when group is selected and Assignee is presses, it auto carry group id and show group members by default or by pressing search button.

need additional search argument to be automated when Group is present and Assignee is pressed.

Hi,

I have seen a lot of topics regarding to your scenario, you can check them using search: https://communities.ca.com/search.jspa?q=assignee%20member%20of%20group 

Solution may vary depending on your SDM version.

Hope this helps.

Regards,

cdtj