Clarity

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  • 1.  Advanced reporting in Sandbox

    Posted May 15, 2017 08:15 PM

    PPM Sandbox Account

    URL:     https://cppm1109.ondemand.ca.com/niku/nu  

     

    Advanced reporting is not working. Please fix it. 



  • 2.  Re: Advanced reporting in Sandbox

    Posted May 15, 2017 08:18 PM

    Hi Ratnesh,

     

    Can you please let us know what is the error you are getting ?

     

    Regards,

    Srikanth G



  • 3.  Re: Advanced reporting in Sandbox

    Broadcom Employee
    Posted May 15, 2017 08:24 PM

    Hi Ratnesh,

    I am afraid you have reported the problem not in the right place. 

    Please log a CA Support case for this issue - CA Support Online 

    Alternatively you can contact CA Support customer care  - Contact Us - CA Technologies 

    The US Toll free number is 1-800-225-5224

     

    Thanks,

    Jerin



  • 4.  Re: Advanced reporting in Sandbox

    Broadcom Employee
    Posted May 16, 2017 01:45 AM

    Sandbox is not supported as part of normal CA Support, Mike manages the sandbox and he can coordinate accordingly 



  • 5.  Re: Advanced reporting in Sandbox

    Posted May 17, 2017 05:11 PM

    Hello Suman,

     

    What is full name of Mike and how to get in touch with him. I can help out here if required.



  • 6.  Re: Advanced reporting in Sandbox

    Broadcom Employee
    Posted May 18, 2017 01:53 AM

    Hi Ratnesh,

     

    Here you gomike2.2

     

    Regards

    Suman Pramanik 



  • 7.  Re: Advanced reporting in Sandbox

     
    Posted May 18, 2017 11:23 AM

    You can also contact Mike by going to the Clarity PPM overview page -> 'Create PPM Sandbox Account' -> 'Request Now' will send Mike an email.



  • 8.  Re: Advanced reporting in Sandbox

     
    Posted May 15, 2017 08:36 PM

    Including mike2.2 so he's aware.