CA Service Management

  • 1.  CA Service Desk

    Posted May 16, 2017 10:46 AM
      |   view attached

    Hi

     

    In CA service desk R14, where can the attributes Project Code and Purchase amount be found in the database (mdb) , these attributes have a family of Hardware.Server.

     

    Any info is much appreciated.



  • 2.  Re: CA Service Desk

    Broadcom Employee
    Posted May 16, 2017 11:36 AM

    try ci_app_ext



  • 3.  Re: CA Service Desk

    Posted May 16, 2017 11:48 AM

    Not in  ci_app_ext, that table does not contain them



  • 4.  Re: CA Service Desk
    Best Answer

    Broadcom Employee
    Posted May 16, 2017 12:32 PM

    what is the class name and family name(hardware.server?)?



  • 5.  Re: CA Service Desk

    Broadcom Employee
    Posted Nov 06, 2017 10:09 AM

    Craig.....

     

    Did you find the information you require regarding the Project Code and Purchase Amount attributes?

     

    If so, do you mind posting the solution to this thread for the benefit of the rest of the community.