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Auto-suggest/type-ahead using different field

Question asked by mike.beasley on May 17, 2017
Latest reply on May 18, 2017 by mike.beasley

We have a customer who would like to be able to use auto-suggest/type-ahead on the staff number (which they have in the 'alias' field) when searching for requesters/affected users for incidents and changes.

Someone suggested that this could be done by defining a different factory with 'alias' as the common name, but I've tried it without success.

As far as I can tell I'm following this approach properly. Has anyone tried anything like this before?