Service Operations Insight

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  • 1.  SOI Basics

    Posted May 18, 2017 06:01 AM

    Hi,

     

    Good day.. Am New to CASOI and would like to understand the basic architecture and services to be ensured running for smooth operations.

     

    please help.



  • 2.  Re: SOI Basics

    Broadcom Employee
    Posted May 18, 2017 06:12 AM

    Hello Sheik,

     

    You may get start with CA SOI Videos available on YouTube + Wiki pages.

     

    CA Service Operations Insight - Architecture - YouTube 

    Introduction to CA Service Operations Insight - YouTube 

     

    CA Service Operations Insight Home - CA Service Operations Insight - 4.0 CU1, SP2 - CA Technologies Documentation 

     

    Hope this helps.

     

    Thanks

    Brahma



  • 3.  Re: SOI Basics

    Posted May 18, 2017 09:32 AM

    I recommend to look at the CA Education site and participate in the SOI Foundation training (it is WBT).

     

    MichaelBoehm