CA Service Management

  • 1.  Jaspersoft Studio parameter prompt for assignee's department name

    Posted May 19, 2017 11:06 AM

    Hi! Is there a way to add a field "assignee_department_name" under cr object in Jaspersoft Studio 6.3 for creating a report of tickets list by assignee's department name with parameter prompt?

     



  • 2.  Re: Jaspersoft Studio parameter prompt for assignee's department name
    Best Answer

    Broadcom Employee
    Posted May 19, 2017 11:16 AM

    Hi Vishnu,

     

    You would have to create an attribute alias for such object layer exposure - https://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.TEC581824.html

     

    In this case on object: cr     an alias value like: assignee.dept.name    should help

     

    _R



  • 3.  Re: Jaspersoft Studio parameter prompt for assignee's department name

    Posted May 19, 2017 03:10 PM

    Very nice Raghu.

     



  • 4.  Re: Jaspersoft Studio parameter prompt for assignee's department name

    Posted May 19, 2017 03:14 PM

    Thanks Raghu and Steve.