Rally Software

  • 1.  Notification rule to not send me an email if I am the editor

    Posted May 25, 2017 02:49 PM

    Hei hei - can I create a notification rule to not send myself an email if I am editing a User story or defect? If yes, how?



  • 2.  Re: Notification rule to not send me an email if I am the editor

    Posted May 25, 2017 04:02 PM

    Hi Andy,

    If I am understanding correctly you want to only be notified of a change if any user other than yourself makes a change to an artifact. Although you cannot do this via notifications, our Watches functionality works this way by default. Here is a link to the help page.

     

    Let me know if that helps,

     

    Sean Davis



  • 3.  Re: Notification rule to not send me an email if I am the editor

    Posted May 25, 2017 04:29 PM

    Hi Sean

     

    You got my question correctly.

     

    When I'm using the Watch for a User Story, I am getting notified by email of all changes happening to that User Story, made by all Project users including me. Is my setup wrong in any way? 

     

    Thx

    Andy



  • 4.  Re: Notification rule to not send me an email if I am the editor

    Posted May 25, 2017 05:44 PM

    Hi Andy,

     

    Could it be that you have a notification that is enabled which is sending the email? I just tested in my subscription and when I watch an artifact that I own, I only get an email if someone other than myself makes a change. This is not the case for notifications however.

     

    Thanks,

    Sean Davis



  • 5.  Re: Notification rule to not send me an email if I am the editor

    Posted May 26, 2017 01:36 PM

    Hi Sean

     

    Specifically tried watch setup for few defects in my projects today. In the default setup, I'm still getting email from the watch only. Did you change any other settings for watch?

     

    Thx

    Andy



  • 6.  Re: Notification rule to not send me an email if I am the editor

    Posted May 26, 2017 11:33 AM

    Not to contradict Sean but you actually can do this in the conditions for a Notification Rule. The condition you're looking for is:

     

    Change Author != <select your own user name>

     

    I use this in almost every notification rule that I write. Hope that helps.



  • 7.  Re: Notification rule to not send me an email if I am the editor

     
    Posted May 26, 2017 12:06 PM

    Pretty sure he's right!  That's a burn Sean!

      lol



  • 8.  Re: Notification rule to not send me an email if I am the editor

    Posted May 26, 2017 01:26 PM

    This is my notification rule with Change Author set

     

    This the notification email

     

    EricNash - can you plz check the above screenshots? Is my setup wrong in any way? I'm still receiving notification with Change Author!= <me>



  • 9.  Re: Notification rule to not send me an email if I am the editor
    Best Answer

    Posted May 26, 2017 03:20 PM

    Andy, it's because you have the checkbox for "Notify me about changes..." set. That overrides all other notification rules and spams you with every change about every defect that you own or where there's a task under the defect that you own. Just turn that checkbox off and your notification rule will be in effect. 



  • 10.  Re: Notification rule to not send me an email if I am the editor

    Posted May 26, 2017 04:12 PM

    That worked like a charm! Thanks