For default, every alter status, SDM send a notification, informing that the status of the tickets has changed. But, We want to send notification only when the the descrition field in status update (alg.descrition) is filled. See below:
For that I have created an atomic condition for the field alg.description but the error occurred. See below:
Translating the error message: The attribute 'Log Description' has an invalid value 'alg.description'
Follow the screen that I have created the attribute 'Log Description':
Anyone knows how could I configure a notification condition to send when only the field alg.description is filled?