Clarity

Has anyone received an error trying to update and/or create a status report in 15.1 -  new user experience.  "Could not parse json data to Map".  Can update the status report in the Classic PPM, but unable to  so in the new UX?

Thanks..

Hi Marge

Looks like something is wrong with the JSON data and this is preventing it from being saved. We may have to trace this. I would recommend you to open a Support case with us to look into it closely with Fiddler traces and app-ca logs. We can guide you on the webex on getting those. Also, see if the other status reports are getting saved or is the data having an issue on all of them, this could be important for the ticket.

Hope this helps -Nika

Just a follow up to the root cause on this one. It turns out the issue happened due to an issue with bullets in New UX Status Reports. See KB: In the New User Experience, Unable to view a Status Report in Preview or Report mode if there are bullets in any of the …  that has been published for this issue. This issue is currently under review.