AnsweredAssumed Answered

Can it be used  the status_prev in the event condition?

Question asked by melis.yazici on Jun 8, 2017
Latest reply on Jun 8, 2017 by Chi_Chen


I want to update the field(ztest) to 1 when the open status is passed through the call resolved status.

In an Update Status activity notification event,I added the conditions as follows.


I am convinced that the ticket provided the conditions.The field is being updated to 1 when I remove Status Previous from the atomotic cond. list.Why is not it using the previous status in the event atomic cond. list?