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assign vs alloc tab is not opening for one user

Question asked by dayananda.venkatesha on Jun 8, 2017
Latest reply on Jun 13, 2017 by dayananda.venkatesha

HI Everyone


One of my clarity users is facing a issue while opening a tab names assign vs alloc which is having one portlet inside it(Assign vs alloc portlet). This is tab is present under Home-->Resource Management-->RM Phase 2 views. its working fine for everyone else without any issues and its opening in 10-15 seconds. For one user is taking 1-2 minutes and getting a popup Error:Unable to communicate to the PPM server. Please try again and if error persists please contact your system administrator. can any one please let me know is there any point i can reset any defaults?

Please let me know if you need more details on this.