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How to change CA Service Management Admin credentials?

Question asked by Eduardo_Paz_Black on Jun 8, 2017
Latest reply on Aug 10, 2017 by Remy Jobin

Hi guys,


Is there a way to change CA Service Management Administration credentials?


This is my situation:

We've installed CA SM using CA EEM internal user store successfully. Then, within all products and integrations working, we've pointed CA EEM to a external user store (Windows Active Directory trougth LDAP); We've defined successfully all products administrators to a LDAP account (CA SDM, CA SC, CCA, USS and PAM), but the CA Service Management Admin still trying to use CASMAdmin account. This account does not exists in external user store.


Any tips will be appreciated!


Best regards,