CA Service Management

  • 1.  AHD03029: Bad_param in Dob_by_id on iss

    Posted Jun 08, 2017 02:44 PM

    I am using version 12.9. When attempting to choose "Accept as solution" for a KT document for an issue, I receive this error. I also see this message in the stdlog:

    ktweb.spl kt_link_unlink_kd: AHD03029:Bad_param in Dob_by_id on iss

     

    I am able to choose "Accept as solution" for requests in the ticket system.

     

    We have also applied the Cumulative 1 update.

     

    The last time that someone has successfully chosen "Accept as solution" for an issue was the day before the 12.9 upgrade.



  • 2.  Re: AHD03029: Bad_param in Dob_by_id on iss
    Best Answer

    Broadcom Employee
    Posted Jun 08, 2017 02:51 PM

    Laura........

     

    Based on the information provided, it appears that you are experiencing a known issue.

     

    Please open a CA Support case and request the solution to USRD2996