AnsweredAssumed Answered

Regarding the BOXI Reports

Question asked by shwetha.gowda on Jun 9, 2017
Latest reply on Jun 12, 2017 by shwetha.gowda

Hi Team,


This is regarding the BOXI reports that we need.

Based on the aging of the tickets as per the below format.

Request you to kindly help and let us know how to get the below tickets data format.

Main Category(All)
Count of Incident NumberIncident Status 
Aging AcknowledgedClosed
>152631
0-3 105
10-12 46
13-151211
4-6 91
7-92177
#N/A14
(blank) 
Grand Total61265

 

 

Thanks

Shwetha

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