CA Service Management

I would like to hide priority 1 and priority 2 from list_cr and list_chg.htmlpl pages.

I have successfully hide priority in detail_cr.htmpl and detail_chg.htmpl pages adding whereclause .

However when I tried to add whereclause in list _cr breaks the page .

Kindly provide solution for the same.

Regards,

Kripeshp

Hi Kripeshp,

Please see a similar thread where this is discussed:

How we can set priority level from 1- 5  to 1-3.none. 

Kind Regards,

Brian

Hi Brian,

Thanks for update however above thread is all about hiding priority value in detail_cr pages.

I want to hide priority in list_cr page.

Regards,

Kripesh

then just remove the column in the corresponding  form:  list_cr.htmpl

/J

sorry was too fast..

if you want to only hide specific priority from the list you will need to add a where clause.

then two options:

1/ you add the where clause to the link that call the page using an additional_where arguments.

2/ you recreate the list_cr form using your own pdm_list tag

Hope this help

/J

Hi Kripesh,

All you have to do is to apply the same concept on the list_cr.htmpl. Alternatively use a data-partition as advised on the other thread.

Kind Regards,

Brian

hum... create a new access type with new role on it... adjust the stored queries in SDM not to display the P1-P2 and so update the ScoreBoard?

No code on page, stay out of the box and keep all vanilla fonctionnality?

Hi,

Maybe following code is help you;

you can remove the below code in list_cr.htmpl file

<PDM_MACRO name=sfDropdown hdr="Priority" attr="priority" factory=pri>

then add this code same place

searchFilterDropdown("Priority","priority","","Medium","3","Medium-Low","4","Low","5");

Best Regards,

Türker

Hi Turner,

Thanks a lot.

Searchfilter worked.

Cheers.