Service Operations Insight

  • 1.  Services view

    Posted Jun 12, 2017 09:25 AM

    Hello,

     

    Does anyone know why I can't see the services tree on the service model but I can see the child/related sub services from the topology vie and where I could go look to identify why and how these services are disappearing?

     

    Thank you



  • 2.  Re: Services view
    Best Answer

    Broadcom Employee
    Posted Jun 22, 2017 12:28 PM

    Hi Euphoria,

    It is verify difficult to figure out from the screen shot what is the exact problem. Please open a case with support and we'll look in to it.

    Thanks

    Shaheen



  • 3.  Re: Services view

    Posted Jun 23, 2017 02:41 AM

    Hi,

    does this only happen on one Console or on multiple ones?

    If it is on one console only: close the console, clear the Java cache, restart the console.

    If it is on multiple consoles: this seems to be a problem of the UI Server.  Possibly a restart is required - but that should be handled via an issue, as Shaheen recommended.

     

    MichaelBoehm