Symantec IGA

  • 1.  Custom Connector deployment issue - Tenantnotset

    Posted Jun 12, 2017 08:40 AM

    Hi team,

    I was exploring the CA IDM to learn custom connector by duplicating provided SDKDYN connector, ant build it, hot deploy to connector express, create the project out of it and use it to deploy the endpoint at provision server.

    The error I get in doing so is -

     

     

    Log details as-

    ERROR IM Provisioning Server - :ETA_E_0003<APO>, DYN Account Template 'DefaultPolicy' creation failed: DB Add failed: No such object (ldaps://win-v76fe3xxxx:20391) (by User 'etaadmin' - TenantNotSet)

     

    My JExplorer shows no hirarchy created for my SDKTRIAL connector.

    I am really new to IDM, and could not figure out what is really missing in the metadata file or somewhere else. meatadata is same except few name changes to differentiate and "DefuaultPolicy" exists.

    Please help me to understand this cause.

     

    Thanks,

    Debasish Sarkar.



  • 2.  Re: Custom Connector deployment issue - Tenantnotset
    Best Answer

    Posted Jun 15, 2017 11:35 AM

    I think this would best be handled by opening a support case so that you can review the problem in further detail with a support engineer.