AnsweredAssumed Answered

how to create a valueMap process dataset variable.

Question asked by CodeGeek on Jun 13, 2017
Latest reply on Jun 19, 2017 by CodeGeek

Hello Community,

Task Level 1:


Task Level 2:


Task Level  3:


so on .... I have 10 Task levels and each task have different set of categories.

I am looking to create a Process data-set variable which will store above task level and category Id mappings.


Workflow Design  : 

when a ticket gets resolved this process will trigger in PAM, so in the workflow i am getting the category of ticket and I want to search against the data-set variable to get the associated task level.


In the next step, the flow the process will be decided by the Task level



any help on how to create a process data set and how to search the data-set variable to get the associated task levels.


Thanks In advance.