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Hyperlinking into IRF

Question asked by thomas.slyman on Jun 14, 2017
Latest reply on Jun 14, 2017 by thomas.slyman

If I know the PAM workflow Task ID of the IRF which is pending a response, is there a way to build a hyperlink to that particular workflow interaction so that a user, after entering in their PAM login credentials, is launched directly into the pending IRF from a browser?  I am trying to make it so that a CA Service Desk user can launch right into a PAM IRF that would be associated with a CA Service Desk incident or request.