AnsweredAssumed Answered

Cannot open latest Mac version of Flowdock app

Question asked by dmuzyka on Jun 14, 2017
Latest reply on Jun 16, 2017 by Conny Postma

I downloaded the latest version of Flowdock for Mac desktop (version 1.2.9) today, after trying to upgrade from within the app and repeatedly getting an error message that there was a problem unpacking the update. Unfortunately, after downloading the zip file from https://www.flowdock.com/download and then unzipping it, I copied it into my /Applications folder and overwrote the existing version I had installed. Now, I can't even open the app anymore; I get the following error message immediately:

 

 

Here is the full content of the error report:

Process: Flowdock [90314]
Path: /Applications/Flowdock.app/Contents/MacOS/Flowdock
Identifier: com.flowdock.macdesktop
Version: ???
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Flowdock [90314]
User ID: 1597531977

Date/Time: 2017-06-14 15:51:04.477 -0700
OS Version: Mac OS X 10.10.5 (14F2411)
Report Version: 11
Anonymous UUID: 0F0A6A73-7590-C133-1BC1-30B5452B7C26

Sleep/Wake UUID: A33DFBD6-4AA0-4053-85CD-326CD6A9671C

Time Awake Since Boot: 420000 seconds
Time Since Wake: 29000 seconds

Crashed Thread: 0

Exception Type: EXC_CRASH (Code Signature Invalid)
Exception Codes: 0x0000000000000000, 0x0000000000000000

kernel messages:

VM Regions Near 0x10bfc90c4 (cr2):
VM_ALLOCATE 0000000100a52000-0000000100a53000 [ 4K] rw-/rwx SM=ALI
-->
STACK GUARD 00007fff5b1d2000-00007fff5e9d2000 [ 56.0M] ---/rwx SM=NUL stack guard for thread 0

Thread 0 Crashed:
0 dyld 0x00007fff63cec000 _dyld_start + 0

Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x000000000000000d rbx: 0x0000000000000000 rcx: 0x0000000000000000 rdx: 0x0000000000000000
rdi: 0x0000000000000000 rsi: 0x0000000000000000 rbp: 0x0000000000000000 rsp: 0x00007fff5f1d1cd0
r8: 0x0000000000000000 r9: 0x0000000000000000 r10: 0x0000000000000000 r11: 0x0000000000000000
r12: 0x0000000000000000 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000000
rip: 0x00007fff63cec000 rfl: 0x0000000000000201 cr2: 0x000000010bfc90c4

Logical CPU: 0
Error Code: 0x020000f4
Trap Number: 133


Binary Images:
0x7fff63ceb000 - 0x7fff63d2192f dyld (???) <B1762705-1D4F-3B93-B515-61A547AB6346> /usr/lib/dyld

External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 28218456
thread_create: 0
thread_set_state: 0

VM Region Summary:
ReadOnly portion of Libraries: Total=300K resident=300K(100%) swapped_out_or_unallocated=0K(0%)
Writable regions: Total=8420K written=0K(0%) resident=12K(0%) swapped_out=0K(0%) unallocated=8408K(100%)

REGION TYPE VIRTUAL
=========== =======
STACK GUARD 56.0M
Stack 8192K
VM_ALLOCATE 8K
VM_ALLOCATE (reserved) 4K reserved VM address space (unallocated)
__DATA 228K
__LINKEDIT 80K
__TEXT 220K
mapped file 140K
shared memory 4K
=========== =======
TOTAL 64.7M
TOTAL, minus reserved VM space 64.7M

Model: MacBookPro11,4, BootROM MBP114.0172.B06, 4 processors, Intel Core i7, 2.8 GHz, 16 GB, SMC 2.29f24
Graphics: Intel Iris Pro, Intel Iris Pro, Built-In
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x802C, 0x31364B544631473634485A2D314736453120
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x802C, 0x31364B544631473634485A2D314736453120
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x152), Broadcom BCM43xx 1.0 (7.15.166.24.3)
Bluetooth: Version 4.3.6f4 17916, 3 services, 27 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SM0512G, 500.28 GB
USB Device: Internal Memory Card Reader
USB Device: Bluetooth USB Host Controller
USB Device: Apple Internal Keyboard / Trackpad
USB Device: Logitech USB Headset
Thunderbolt Bus: MacBook Pro, Apple Inc., 27.1

 

Do you have any suggestions? Now I'm stuck using the browser-based version of Flowdock, but I would strongly prefer the standalone app.

 

Thanks,

Dan

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