General Availability Announcement for CA ITAM - Software Asset Manager 4.2.1 capabilities

Discussion created by lynka01 Employee on Jun 15, 2017
Latest reply on Jun 15, 2017 by Chris_Hackett


CA Software Asset Manager


June 15, 2017



To:          CA IT Asset Manager (CA ITAM) - Software Asset Manager (SAM) Customers

From:     The CA IT Asset Manager Product Team

Subject: General Availability Announcement for CA ITAM - Software Asset Manager 4.2.1 capabilities


On behalf of CA Technologies, we appreciate your business and the opportunity to provide you with high-quality, innovative software and services.  As part of our ongoing commitment to customer success, we regularly release updated versions of our products. Today, we are pleased to announce that CA ITAM - Software Asset Manager 4.2.1 capabilities are now available.


New Features for CA ITAM - Software Asset Manager 4.2.1 include:


·         More flexible Demand Manipulation for Microsoft SQL Server Metric Engine: Previously, it was only possible to influence the license demand for entire topologies via metric engine hints. The new extension of the Microsoft SQL Server metric engine adds more flexibility by allowing to define hints for individual devices.


·         Cluster Restriction Support for Generic Processor Metric Engine: The metric engine Generic Processor now supports cluster restrictions. The support can be enabled via a setting in the license metrics.


·         Ability to Share Dashlets for Table Views: It is now possible to share dashlets for table views with groups of dashboard users. Group managers can define and maintain these user groups.


·         New Connectors: The following new standard connectors are available:


Microsoft Active Directory: This connector extracts Active Directory users and computers by using the import preprocessor "csv_ldap_connector." The extracted data will be imported into the users, accounts, and devices tables. 


BMC ADDM 11: This connector extracts devices, device relations, and software raw data out of ADDM 11 into the application.


You can get these new SAM capabilities by downloading CA ITAM - Software Asset Manager 4.2.1 from CA Support Online. If you have any questions or require assistance contact CA Customer Care online at where you can submit an online request using the Customer Care web form: You can also call CA Customer Care at +1-800-225-5224 in North America or see for the local number in your country.


Should you need any assistance in understanding these new features, or implementing this latest release, our CA Services experts can help. For more information on CA Services and how you can leverage our expertise, please visit   To connect, learn and share with other customers, join and participate in our CA Service Management Community at


To review CA Support lifecycle policies, please review the CA Support Policy and Terms located at:  Thank you again for your business.