imrankhcl

Error in USM after couple of weeks of upgrade

Discussion created by imrankhcl Champion on Jun 16, 2017
Latest reply on Jan 30, 2018 by Balkar Singh Kang

We have upgraded from 8.4 SP2 to 8.51 and everything was working fine. All of sudden USM stopped working and we are getting a long java error while opening to UMP. Few of the initial lines are mentioned below for reference.

 

An unknown error has occurred.
Refreshing your browser may resolve the issue.

Details:
com.firehunter.ump.exceptions.DataFactoryException : There are no alarm services available!
Please check the log for more information.
Stack Trace:
(1) error, There are no alarm services available!
    at com.nimsoft.events.client.EmsClient.ensureAtLeastOneAlarmServiceAvailable(EmsClient.java:716)
    at com.nimsoft.events.client.EmsClient.getAlarms(EmsClient.java:50)

 

Kindly suggest.

 

Regards,

IK

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