Rally Software

  • 1.  Search is broken: doesn't understand quotation marks or AND/OR arguments

    Posted Jun 16, 2017 06:46 AM

    In our instance of Rally search does not take any arguments into account: if we search by "update account" (in quotes or with AND argument), search results contain thousands of objects containing either "update" OR "account". It's incredibly inconvenient, as our instance had been in use for many years and we have literally millions of objects there.

     

    Does anyone else have this problem? Any idea if it's going to be resolved soon?



  • 2.  Re: Search is broken: doesn't understand quotation marks or AND/OR arguments

     
    Posted Jun 16, 2017 02:28 PM

    Hi Anna, it sounds like this is probably something that isn't enabled yet with a new enhancement to Search that your subscription is using. We'll get a case created so we can work with you and your subscription administrator(s) to disable the enhanced piece to give you those operators back.