I would like to send a Survey for every 5 tickets to Effected user of Incident/Request ticket. This is only for a single tenant (Requests/Incidents).
Firstly, In current setup we are sending survey using notification template, however, now we have been asked to send the survey for every 5 tickets.
Secondly, the activity codes are same across all the tenants So, activity survey's are not useful in this case.
any suggestions on how to configure the survey's for above case. can managed survey's helpful?