CA Service Management

Hi my friends,

How can I create a new knowledge document with a video embed to the page?

I think is more easier for the users see the videos instead of the pictures...

Can you guys help me ? =)

This looks like a duplicate of Videos files embed on Knowledge Documents  

Thiago, the frame is for a html so you could be able to do that. For example, I just used this one:"

watch this:<div><embed src="https://www.youtube.com/embed/F9Bo89m2f6g" allowfullscreen="true" width="425" height="344"></div>

"

in "Resolution" field and it worked fine for me. Thanks _Chi

Thanks my friend.

Can I use this code for videos that I have on the CA SDM server?

I think so...just modify the src="...." and it should work.

Not necessarily. Firstly, the video would need to be hosted by a web server (which you can technically configure your server to be, but it isn't by default), referencing a file by it's path on the server is not likely to work.

I tried testing with a wmv file that I was hosting in IIS, and that did not work. You may need additional configuration in IIS to allow the ability to stream files.

This is an example I just tested and it worked very well:"

<video controls="" height="240" width="320">
  <source src="http://my-server-name:8080/video/test.mp4" type="video/mp4" />
</video>

"

where I have a test.mp4 in NX_ROOT\bopcfg\www\CATALINA_BASE\webapps\ROOT\video. Please notice that

out of box "video" folder is not there and you would need to manually create it and put your video clips there.

Have videos in knowledge documents is a great idea. As such, I am going to write a tech doc about this so in

the future others can search for it easily.

Chi,
The TECDOC is done?

Daniel, yes, the tech doc was done long time and I forgot to update here. It is KB000059177. Thanks _Chi

Thanks Chi!

Nice one Chi. Looks like my testing would have gone better if I used a different file type

Well done my friend.

It works very well. thank you so much. =)