Merce_Salmeron

Latest Knowledge Base Articles published for CA Privileged Access Manager (20-June-2017)

Discussion created by Merce_Salmeron Employee on Jun 20, 2017
Latest reply on Jun 20, 2017 by Chris_Hackett

Here I'm posting the latest Knowledge Base Articles for CA Privileged Access Manager published or updated since 26-May-2017.

 

 

Why am I failing to authenticate to RSA after reinstalling a node ?
After reinstalling a cluster node and configuring RSA authentication, I am failing to authenticate
Last Update: 2017-06-20    Size: 83 kb    Type: Knowledge Base Articles    ID: TEC1849573

 

Troubleshoot Windows Proxy Agent v2.8 installation
windows proxy
Last Update: 2017-06-20    Size: 83 kb    Type: Knowledge Base Articles    ID: TEC1002784

 

Register Teraterm as service allowing automatic login
Teraterm
Last Update: 2017-06-16    Size: 83 kb    Type: Knowledge Base Articles    ID: TEC1494311

 

How to deploy a certificate issued by customer's internal Certification Authority into CA PAM?
This article will show you what to do to import a certificate when you get the error "could not identify local issuer".
Last Update: 2017-06-14    Size: 83 kb    Type: Knowledge Base Articles    ID: TEC1761748

 

Device with SFA is not displayed in the Socket Filter Agents Status list
Device with SFA is not showing up in the Socket Filter Agents Status list despite that SFA monitoring is enabled and SFA is running on the Target Host
Last Update: 2017-06-05    Size: 83 kb    Type: Knowledge Base Articles    ID: TEC1551177

 

Error: Service Configuration parameters are incorrect!
Error "Service Configuration parameters are incorrect!" is returned upon testing the Service Configuration from CA Threat Analytics
Last Update: 2017-06-05    Size: 83 kb    Type: Knowledge Base Articles    ID: TEC1940254

 

SAML 2 SSO profile is not configured for relying party https://
Error "SAML 2 SSO profile is not configured for relying party https://" is returned upon accessing CA Threat Analytics Engine from CA PAM
Last Update: 2017-06-05    Size: 83 kb    Type: Knowledge Base Articles    ID: TEC1601267

 

RDP Application only works with default port 3389
Default port for RDP and RDP Application are port 3389. RDP port can be customized but not for RDP Application.
Last Update: 2017-06-04    Size: 83 kb    Type: Knowledge Base Articles    ID: TEC1793228

 

Failed to decrypt XML element
Error "Failed to decrypt XML element" is returned when users attempt to Single Sign-On to CA PAM
Last Update: 2017-06-02    Size: 83 kb    Type: Knowledge Base Articles    ID: TEC1240497

 

AuthnRequest with AuthnContexts is not supported
Error "AuthnRequest with AuthnContexts is not supported" is returned when users attempt to Single Sign-On to CA PAM
Last Update: 2017-06-02    Size: 83 kb    Type: Knowledge Base Articles    ID: TEC1876444

 

State information lost
Error "State information lost" is returned when user attempt to Single Sign-On to CA PAM
Last Update: 2017-06-02    Size: 83 kb    Type: Knowledge Base Articles    ID: TEC1451989

 

Registration failed. A trusted host with the same name already exists.
"Registration failed. A trusted host with the same name already exists." error is returned when user attempts to save the CA Single Sign-On Configuration
Last Update: 2017-06-02    Size: 83 kb    Type: Knowledge Base Articles    ID: TEC1659653

 

Error returns when user attempts to access CA PAM that has CA Single Sign-On integration enabled
‘Checking for update failed. Reason: Server returned HTTP response code: 500 for URL: https:///client/structure.php?os=win’ (from CA PAM Client) OR ‘Internal Server Error’ (from web browser UI) after CA Single Sign-On is integrated with CA PAM
Last Update: 2017-06-02    Size: 83 kb    Type: Knowledge Base Articles    ID: TEC1174683

 

Error returns when user attempts to access CA PAM after Apache restart for CA Single Sign-On integration
‘Login failed: unknown reason’ (from CA PAM Client) OR ‘Internal Server Error’ (from web browser UI) after Apache restart for CA Single Sign-On integration
Last Update: 2017-06-02    Size: 83 kb    Type: Knowledge Base Articles    ID: TEC1699056

 

Registration failed. Host config object not found.
Error "Registration failed. Host config object not found." is returned when user attempts to save the CA Single Sign-On Configuration
Last Update: 2017-06-02    Size: 83 kb    Type: Knowledge Base Articles    ID: TEC1446291

 

Password Authority sub-system of CA PAM is not starting after networking or clustering change.
This document describes an issue where the CA PAM sub-system Password Authority is not working after making networking or clustering changes.
Last Update: 2017-06-01    Size: 83 kb    Type: Knowledge Base Articles    ID: TEC1152129

 

RDP or SSH do not open the remote session to the target server
Not able to open the remote session to the target server, it keeps on loading.
Last Update: 2017-06-01    Size: 83 kb    Type: Knowledge Base Articles    ID: TEC1769207

 

After uploading a custom branding image logo the CA PAM GUI is no longer formatted correctly.
This document describes how the branding image size can effect CA PAM and how to resolve problems that may arise if the image is too big
Last Update: 2017-05-31    Size: 83 kb    Type: Knowledge Base Articles    ID: TEC1980877

 

Shortcuts supported by CA PAM RDP Client
We do not support the same shortcut keys as windows, so here is a list of the shortcuts supported by pam client.
Last Update: 2017-05-31    Size: 83 kb    Type: Knowledge Base Articles    ID: TEC1677873

 

I hope it helps.

 

Best Regards,

Merce Salmeron

CA Support

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