Symantec Access Management

Tech Tip: Error creating Certificate Database

  • 1.  Tech Tip: Error creating Certificate Database

    Posted Jun 21, 2017 06:13 AM

    Issue

    When configuring LDAP User Directory Over SSL from the documentation :

     

    https://docops.ca.com/ca-siteminder-federation-standalone/12-52-sp1/en/configuring/user-directory-connections-for-authentication/how-to-connect-to-an-ldap-user-directory-over-ssl

     

    We need to Create the Certificate Database Files with the following command :

    certutil -N -d certificate_database_directory

     

    But on my installation, if fails with the error :

    certutil: function failed: The certificate/key database is in an old, unsupported format.

    How can I fix this ?

    Resolution

    You need to create manually the directory before running the command.

    For example on Windows : mkdir C:\certdb

    Then running the command certutil -N -d C:\certdb works and it asks you for a password to encrypt your keys

     

    KD: TEC1350521