DX Unified Infrastructure Management

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NAS queue Alarm

  • 1.  NAS queue Alarm

    Posted Jun 21, 2017 01:07 PM

    Hi,

     

    I need a help. I have NAS installed on secondary hub and alert should be triggered if nas got queued up.

     

    Most of the times, we are unable to react proactively and monitoring team need to wait and analyse if alerts not came in SOI console which is integrated with Nimsoft.

     

    UIM version: 8.47

    hub version: 7.80

    nas version:  8.42

     

    Support team suggested to apply hotfix NAS 8.52, but unfortunately am unable to get it.

     

    Any luck to make this work in this current version, because I face major issues due to this.



  • 2.  Re: NAS queue Alarm

    Broadcom Employee
    Posted Jun 21, 2017 10:28 PM

    Do you want alert when NAS queue in secondary hub backed up ?

    or do you want alert when NAS queue in primary hub backed up ?



  • 3.  Re: NAS queue Alarm

    Posted Jun 22, 2017 12:05 AM

    I want alert when Nas queue backed up in secondary hub

     

    On 22-Jun-2017 7:58 AM, "Yu_Ishitani" <



  • 4.  Re: NAS queue Alarm

    Broadcom Employee
    Posted Jun 22, 2017 12:35 AM

    Sorry this is hard to achieve.

    HUB has self alert feature when the size of data exceeds X, however it does not work if the total size go beyond more than 100MB due our queue data file structure.



  • 5.  Re: NAS queue Alarm

    Posted Jun 24, 2017 02:38 PM

    Hi,

     

    The common way is to create a logmon profile to check the queue size (or dirscan to check the queue file size).

     

    But for probe like NAS, Alarm_enrichment etc : A heartbeat profile is the solution.

     

    If the hypervision team receive the heartbeat (with a correct delay) that mean everything is okay. Otherwise that mean something does'nt work on the main stack (NAS, Alarm_enrichment, Hub  etc...).

     

    Most hypervision tool can do this easily ( triggering alarm on time delta ).

     

    Best Regards,

    Thomas



  • 6.  Re: NAS queue Alarm

    Posted Jun 24, 2017 02:42 PM

    Hi,

     

    Thanks a lot for this information. Could you explain a bit more on this

    hypertension tool. Any documents or procedures to achieve this. Please help

     

     

    On 25-Jun-2017 12:09 AM, "Tgentilhomme" <



  • 7.  Re: NAS queue Alarm

    Posted Jun 24, 2017 02:57 PM

    Hi,

     

    Your monitoring team, do they use a tool or directly the UIM Portal ? For example many customer use Netcool (or similar tool).

     

    For logmon, the idea his to create a profile that generate an alarm every minute. So in the tool of your monitoring team (if they have) : they get this alarm (identified with the supp_key field), they have to check if the alarm time is below a defined threshold (like 2 minutes). If not that mean you have a potential delay or a problem on one of our main probe. 

     

    This solution only work if they use a custom tool to handle alarms ! 

     

    All my customer use a tool, so i dont know without (Maybe with a custom probe to execute queueSize callback and then send an email or something similar ?).

     

    Best Regards,

    Thomas



  • 8.  Re: NAS queue Alarm

    Posted Jun 24, 2017 03:01 PM

    Hi

    We are using UIM directly. There is no other tool that monitor UIM. So,

    logmon may help to achieve This (I believe).

     

    On 25-Jun-2017 12:27 AM, "Tgentilhomme" <



  • 9.  Re: NAS queue Alarm

    Posted Jun 24, 2017 03:32 PM

    Hi,

     

    Ok. So in your case, an alarm will be useless (because if the NAS Queue is freezed, the alarm will not appear in the alarm console). So we are back to the original issue (the monitoring team is not aware of what's going on until they spot the delta in all alarms).

     

    So my advice : 

     

    - Create a logmon profile (command mode) to run a script (bash, perl, nodejs etc..) every minute.

     

    This script have to : 

    - Callback for queueSize with pu.exe (on hub or probe by probe if they have a callback) 

    - Trigger an email (or something else ?). 

     

    Bash/Batch is a light solution but it's hard to achieve (Except if you are very good with grep and things like that to handle and parse executable stdout).

    One of my bash script for UNIX (for example) : GitHub - fraxken/UIM_HABash: CA UIM HA with Bash script 

     

    Or by creating a Perl script or a NodeJS Script with my NodeUIM binding : 

    GitHub - UIM-Community/NodeUIM: CA UIM NodeJS interface to work with pu.exe in a full async way. 

     

    I can help with perl too if needed ! (with the Perl SDK you can send native callback request).

     

    That's how i see the solution as a developer.

     

    Maybe someone else will suggest something else.

     

    Best Regards,

    Thomas



  • 10.  Re: NAS queue Alarm

    Posted Jun 25, 2017 02:38 AM

    Hi,

     

    Thanks a lot for help. I will be glad if you help me with a perl script to

    achieve this.

     

    On 25-Jun-2017 1:03 AM, "Tgentilhomme" <



  • 11.  Re: NAS queue Alarm

    Posted Jun 25, 2017 01:22 PM

    Hi,

     

    No problem .  I will take a look for you this week ! 

     

    Best Regards,

    Thomas



  • 12.  Re: NAS queue Alarm

    Posted Jun 25, 2017 01:36 PM

    Thanks a lot Thomas!!!.

     

    On 25-Jun-2017 10:53 PM, "Tgentilhomme" <



  • 13.  Re: NAS queue Alarm

    Posted Jul 04, 2017 06:26 AM

    Hi,

     

    Good day!!. please help on this.



  • 14.  Re: NAS queue Alarm

    Posted Jun 28, 2017 05:56 AM

    Hi,

     

    Good day!!. please help.



  • 15.  Re: NAS queue Alarm

    Posted Jul 04, 2017 10:57 AM

    Hi,

     

    Dont hesitate to give me an email or a skype if you want to stay in contact with me. I have no UIM how work right now (i have to build a dev environment with some french architects).

     

    It will take few weeks...

     

    Best Regards,

    Thomas



  • 16.  Re: NAS queue Alarm

    Posted Jun 24, 2017 03:22 PM

    Thanks a lot for this information!!!!!

     

    On 25-Jun-2017 12:27 AM, "Tgentilhomme" <



  • 17.  Re: NAS queue Alarm

    Broadcom Employee
    Posted Jun 26, 2017 03:36 AM

    Hello,

     

    have you heard about the hubmon probe? It is a field developed probe that can monitor all the queues from all hubs, produce alarms...

    This can be a good candidate here too.

     

    Nestor



  • 18.  Re: NAS queue Alarm

    Posted Jun 26, 2017 03:54 AM

    Hello,

     

    Thank you.. could you please provide probe details links and download link.

    Let me have a look on it.

     

    On 26-Jun-2017 1:06 PM, "NestorFalcon" <



  • 19.  Re: NAS queue Alarm

    Posted Jun 22, 2018 12:29 PM

    Hi,

     I am trying to design the report the one you had  showed above. Can you please help me with filters you have. 

     

    Regards,

    Ragesh M 



  • 20.  Re: NAS queue Alarm

    Broadcom Employee
    Posted Jul 05, 2017 06:35 AM