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Merge Multiple Accounts, CA SDM

Question asked by jordanreich on Jun 22, 2017
Latest reply on Jun 22, 2017 by pier-olivier.tremblay

Hey all,


We have a situation where we are now creating all of our accounts via LDAP. However this has been uneven in the past in terms of how we have created accounts into the system. Due to this we are ending up with multiple accounts for a particular user in the system. We don't want to delete the additional account but we also would like to condense all of the information into one current account. 


Is it possible to merge CA SDM account records together? This would seem to be a necessary functionality to have.


Please let me know!


Many thanks