Rally Software

  • Private Community

  • 1.  NaN value for the rank column

    Posted Jun 27, 2017 08:31 AM

    Hello! Newer to Agile Central here and we have a user who is getting this NaN value for the rank column. It appears she is the only user getting these values (for all teams) and only sees it on the track/iteration status page. No other pages in Agile Central where rank is used. Chrome is the browser being used. Any ideas?

     

    Thank you.

     



  • 2.  Re: NaN value for the rank column
    Best Answer

    Posted Jun 27, 2017 10:06 AM

    Hello David,

     

    Thank you for contacting CA Agile Central Support regarding this case. I'm sorry that you are having problems with the Iteration Status page. We have seen this issue on occasion and have been able to resolve it rather quickly. Could you change the "Show" number at the bottom of the page, re-sort the list by ID or Name, then sort again by Rank (by clicking on the column names), then change the Show number one final time please? We have found that this permanently fixes the issues for users. Please let me know if this fixes the issue for you. 

     

    Regards,

    Julia Giancola



  • 3.  Re: NaN value for the rank column

    Broadcom Employee
    Posted Jul 24, 2017 05:35 PM

    See also; CA Agile Central - Numeric value displays as 'NaN'