AnsweredAssumed Answered

CA IDM 12.6.7 some AD Users does not create new global users

Question asked by docldap on Jun 28, 2017
Latest reply on Nov 13, 2017 by docldap

Hi experts,


I faced an issue in our prod environment, where an AD User that was created from ADUC console is not being read with the explore/correlate function. Other users created later are found with the explore, but this one still does not appear as a global user.


I tried creating users in my own lab environment, and finally the same happened here. I create users from ADUC console, only with first name, last name, username/fqdn and password (all users are named "usuario uno", "usuario dos", etc with usernames user1, user2, etc). After each user created run explore/correlation from Provisioning Manager and user appeared as global users on the console. But for some of the users I created, it did not appeared as global users. Following explore/correlation continues bringing me the new users, but this particular one is never shown.


Does this happened to someone? Or somebody does some way to debug this issue?


Thanks a lot!